MCP App Store
Productivity

Freshservice

by Freshworks

Overview

Manage IT service requests, incidents, and assets directly from Claude. Browse, create, and update tickets, incidents, and service requests in Freshservice without leaving your conversation. Fetch asset details, check ticket statuses, assign agents, and automate routine IT workflows using natural language. Make Freshservice a native part of your AI workflow—an intelligent IT service management agent that helps your team resolve issues faster and keep operations running smoothly.

Tools

createAsset

Claude

createOffboardingRequest

Claude

createOnboardingRequest

Claude

createSolutionArticle

Claude

createSolutionFolder

Claude

createTicket

Claude

createTicketNote

Claude

fetchAgent

Claude

fetchAgents

Claude

fetchAsset

Claude

fetchAssets

Claude

fetchOffboardingRequestTickets

Claude

fetchOffboardingRequests

Claude

fetchOnboardingRequestForm

Claude

fetchOnboardingRequests

Claude

fetchRequester

Claude

fetchRequesters

Claude

fetchServiceCatalogCategories

Claude

fetchServiceCatalogItem

Claude

fetchServiceCatalogItemSearch

Claude

fetchServiceCatalogItems

Claude

fetchSolutionArticle

Claude

fetchSolutionArticleSearch

Claude

fetchSolutionArticles

Claude

fetchSolutionCategories

Claude

fetchSolutionCategory

Claude

fetchSolutionFolder

Claude

fetchSolutionFolders

Claude

fetchTicket

Claude

fetchTickets

Claude

fetchWorkspaces

Claude

placeRequestServiceCatalogItem

Claude

updateAsset

Claude

updateSolutionArticle

Claude

updateTicket

Claude

App Stats

35

Tools

Claude

Platforms

Works with

Claude

Data refreshed daily