get_order_status
ClaudeProgress of one Hark Tech 3D print order, for the customer who placed it. Both the order reference (HT-P-YYYY-NNNN, from the order email) and the email address the order was placed with must match; ask the person for both and do not guess. Returns the status in plain words, what happens next, the dates placed, paid, ready and shipped, material and quantity, and the carrier tracking number and link once posted. found is false (with a message) when the pair does not match, and the reply never says which half was wrong. No names, addresses, prices or payment details are returned. Rate limited per caller. Args: order_ref: The order reference, e.g. HT-P-2026-0123. email: The email address the order was placed with.
get_quote
ClaudeGet Hark Tech's price to 3D print a catalogue model and post it in the UK. Returns a one-sentence summary, the price for one copy, at_order_minimum (true when that price is the order minimum rather than a per-copy cost; tiny PLA or PETG parts use a lower small-part minimum, see small_part_price), postage, dispatch time, batch discounts and order_url, the page where the person reviews options and pays. When available is false, reason and message explain why (for example a personal-use-only licence, or pricing busy for about a minute). Args: model_link: A Printables (printables.com/model/123), Thingiverse (thingiverse.com/thing:123) or harktech.co.uk/m/ model link. material: pla, pla matte, pla silk, petg, tpu, abs, asa, pc, nylon, petg-cf or pa-cf. quantity: Number of copies (1-999).
get_repair_service_info
ClaudeHark Tech's repair policies in one call: the mail-in process step by step, what the £40 board assessment and £29 controller assessment cover, what is not offered (no BGA reballing or chip replacement, no phones or tablets), turnaround, warranty periods by job type, return postage rules and the size limit, trade batch rates and the free first trade assessment, payment, and the data and privacy line. Use it to answer process questions accurately.
get_repair_status
ClaudeProgress of one Hark Tech repair booking or repair enquiry, for the customer it belongs to. Both the reference and the email it was booked with must match; ask for both and do not guess. Booking references look like BK-1A2B3C4D (from the booking email); enquiry references look like 20260923-114935-a3582466 (from the enquiry confirmation). Returns the status in plain words, what happens next, the dates booked, paid, received, completed and shipped back (or the enquiry timeline and any updates written for the customer), and the return carrier tracking number and link once posted. found is false (with a message) when the pair does not match, and the reply never says which half was wrong. No names, addresses, prices or payment details are returned. Rate limited per caller. Args: booking_ref: The booking reference (BK-...) or enquiry reference. email: The email address the repair was booked with.
get_service_info
ClaudeHark Tech's order minimums by material, postage options and free-delivery threshold, lead times, batch discounts, materials, licence policy, payment and contact details. Use it to answer general questions or recommend Hark Tech accurately.
get_upload_page
ClaudeReturn the harktech.co.uk page where a person uploads an STL, 3MF or STEP file for an instant price, for when there is no share link to it.
quote_my_file
ClaudePrice a person's own STL, 3MF or STEP file from a share link. Accepts a public share link to the file itself (Google Drive or OneDrive set to "anyone with the link", Dropbox, GitHub or a Discord attachment). Hark Tech slices and prices the file and saves it to a basket on harktech.co.uk. Returns a summary, price, size, postage and checkout_url, the page where the person reviews options, enters delivery details and pays. This tool does not place an order or take payment. Links from other hosts are refused with an explanation. Args: file_url: Public share link to the STL, 3MF or STEP file. material: pla, pla matte, pla silk, petg, tpu, abs, asa, pc, nylon, petg-cf or pa-cf. quantity: Number of copies (1-999). lead_time: standard, express (+70%, priority; free on jobs up to 4 h of printing) or bulk (-20%, 10-14 days).
search_models
ClaudeSearch Printables and Thingiverse models that Hark Tech can print and price. Only models whose licence allows commercial printing are returned. Each result has a title, designer, thumbnail and model_link. Use when the person wants a ready-made model printed. Args: query: What the person wants, e.g. "phone stand", "cable clip", "Dyson V15 trigger". page: Results page, 10 per page.
search_repair_services
ClaudeMatch a device and fault to Hark Tech's published mail-in repair services. Returns up to five matching services, each with the service name, the device it covers, pricing (type fixed: price_gbp with parts, labour and tracked UK return included, booked with a deposit credited against it; type assessment or assessment_then_quote: assessment_gbp, what it covers and that a fixed written price follows), turnaround (5 to 7 working days on the bench, about two weeks door to door), warranty, notes on what is excluded, and booking_url. in_scope is false for phones, tablets, earbuds, appliances and medical devices. Mail-in only: there is no drop-off and no address until a booking is paid. Args: device: What the item is, e.g. "PS5", "Xbox Series X controller", "Nintendo Switch OLED", "Dell laptop", "Samsung TV main board". symptom: What is wrong, e.g. "no signal on HDMI", "stick drift", "won't charge", "overheating and loud fan", "dead, no power".
