Luva

By EverQuote, Inc.

Overview

Luva helps drivers in the United States compare car insurance in conversation. It opens with a short notice from Luva; once the driver agrees, it asks about the car (year, make and model), how far and what for it is driven, whether it is owned, financed or leased, where it is parked overnight, the current insurer and policy, and the driver's name, gender, date of birth and recent tickets or accidents. Answers can be given all at once or a few at a time, in the driver's own words. Luva shows the answers back on a review card, where the driver can correct anything, then shows the monthly price range that comparable drivers in the same area pay, with where the driver's profile sits in that range. This is an estimate, not a quote: a Continue to Luva button opens luva.com with the answers filled in, where the driver sees rates from carriers, gives any contact details and finishes the quote. Luva never recommends a carrier or a coverage level and never states a price that did not come from its estimate. It does not ask for an email address, a phone number, payment details or a Social Security number in ChatGPT, and it does not sell or bind a policy.

Tools

car_insurance_quote

ChatGPT

Compare car insurance. Use when someone wants to insure a car, price a policy, switch carrier, or pay less than they do today. Start this flow first: it opens with the consent card itself, so never call consent-notice on your own. This tool runs a multi-step flow. Each call returns the flow's current status, the data for that step, and a nextStep field describing what the following call contains.

luva-handoff

ChatGPT

Called by the Continue button on the premium-estimate card, never by you. It opens nothing on its own: the card opens luva.com when the driver presses the button.

premium-estimate

ChatGPT

Show the driver their estimated premium. Call this once the lead exists, passing the lead token through as quoteId. The widget prices the profile itself and handles the case where no estimate comes back, so call it even when you have no figures. Frame it in one short sentence before calling, e.g. "Here's what your profile comes out at." The widget renders every price and the whole range itself, so do NOT repeat any of them in text.

review-answers

ChatGPT

Display the driver's quote answers on a card, with Luva's notice, so the driver can check them before the estimate. It only displays them: it stores nothing and sends nothing to Luva or anyone else. The quote flow calls for it once every question is answered, with the answers it already holds. Call it with no text before it. Do NOT restate the answers or the notice in text, and never treat silence as agreement.