Ship.com
by Ship.com
Overview
Ship.com is shipping and order management for online sellers and direct-sales consultants. Connect your account and Claude works from the same orders, rates, customers, and postage balance you see when you log in. What Claude can do once connected: - Orders: see what's ready to ship, read an order with its items and address, create an order for a sale from somewhere else, correct an address before you buy a label, cancel an order. - Rates: quote USPS and UPS rates for an order or any package and compare the options, so you can buy the one you want on Ship.com. - Labels: pull the label and tracking number for anything you've purchased. Canceling a label queues the refund rather than returning it instantly. - Pickups: check which dates a carrier can collect, schedule a free pickup for labels you've printed, and review or cancel one. - Tracking: check where any shipment stands. - Customers: look up a contact and their order history, add or update one, and find who hasn't ordered in a while. - Reports and analytics: yearly shipping and tax totals, plus volume, carrier mix, top destinations, and sales channels for any date range. - Email: queue a message to one customer, or preview a marketing send, exact recipient count included, before it goes out. - Addresses: validate and standardize a U.S. address against USPS. - Account: postage balance, plan details, connected sales channels, product list, and an order sync from Shopify or Etsy. Label purchasing itself happens on Ship.com, not in Claude. Claude preps everything up to that point: the ready queue, the address check, the rate comparison, and the label and tracking afterward. Anything that goes out to a customer previews first. An email send shows exactly who it will reach and waits for your explicit go-ahead. Claude never sends on its own. Requires a Ship.com account. What Claude can reach mirrors your plan: business reports need a reporting plan.





