Siit AI service desk

Siit is an AI service desk for IT, HR and Ops teams, built natively for Slack and Microsoft Teams. This connector gives Claude access to your Siit workspace so you can run internal support and operations in natural language. What you can do: Requests: list, search and read requests, create new ones, post public replies or internal notes, update status, assignee, priority and tags, and review the full timeline including AI agent logs. People: look up employees, check their department, office, equipment and app access, create or update profiles. Equipment: track company devices, see who owns what, create and update assets. Applications and access: review managed apps, app access roles and provisioning actions. Knowledge base: search, read, create and publish articles. Service catalog: inspect services and their request forms. Workflows: review and create automations. Teams and inboxes: understand how requests are routed. Examples: "Summarize the 10 oldest open requests and tell me what is blocking each one" "Who has a MacBook assigned in the Paris office?" "Draft a knowledge base article from the last three VPN tickets" "Create an offboarding request for Marie and assign it to the IT team" Access follows your Siit permissions. Every action runs as the connected user, so Claude only sees and changes what that user is allowed to. Learn more at siit.io.