Support Ticket Extractor

Support Ticket Extractor extracts structured fields from raw customer support messages. It identifies explicitly stated customer name, customer email, issue summary, product or service, reported problem, requested action, urgency signals, missing fields, and source text. The app is designed for support workflows where unstructured customer messages need to be converted into consistent structured ticket data before review, routing, or downstream processing. It is read-only and stateless. It does not answer customers, draft replies, contact users, create tickets, submit tickets, store data, call external APIs, or make priority decisions.