get_all_metrics
ChatGPTGet comprehensive analytics metrics: KPIs, category analysis, profit/revenue trends, and per-product metrics.
Overview
SyncMe is a multi-channel eCommerce sync platform that connects your inventory, orders, and product listings across Amazon, Shopify, Meta, Salla, Noon, eBay, Zid and more, all in real time. Eliminate overselling, reduce manual work, and scale your online business effortlessly. With the Claude connector, you can instantly query your real-time synced orders, products, and sales performance using natural language, no dashboard needed.
Tools
get_channel
ChatGPTFetch a single sales channel by id, including nickname, type, domain, currency, connected status, region, and timestamps.
get_channel_sales_overview
ChatGPTGet per-channel sales overview: revenue, order count, and items sold for each channel.
get_customer
ChatGPTFetch a single customer by id, including their order history. Supports filtering the returned orders by search term and date range.
get_customer_stats
ChatGPTGet customer statistics for the business (totals, counts by channel, etc.). Supports the same date range and channel filters as list_customers.
get_dashboard_order_stats
ChatGPTGet today's order numbers (sold items, new orders, total sales) and the most recent orders.
get_dashboard_stats
ChatGPTGet high-level dashboard stats: customer counts, order revenue, product stats, and category revenue breakdown.
get_metrics_per_channel
ChatGPTGet analytics metrics broken down per channel, including per-channel order status stats.
get_order
ChatGPTFetch a single order with full details, by its id or by the order number shown in the SyncMe UI. statusUpdateSupported tells whether the order's status can be changed from the SyncMe Orders page (to one of allowedStatuses) or only in the sales channel itself.
get_order_status_stats
ChatGPTGet order counts grouped by status. Supports filtering by date range, channel, channel type, price range, search term, and status.
get_order_sync_events
ChatGPTFetch the sync event log for a specific order (by id or order number), showing its create/update/status-change history across channels.
get_product
ChatGPTFetch a single product by its id.
get_product_sync_events
ChatGPTFetch the sync event log for a specific product by its id.
list_channels
ChatGPTList the authenticated business's sales channels. Returns each channel's id, nickname (display name in the SyncMe UI), type (e.g. shopify, salla), domain, currency, connected status, region, and timestamps. Always call this before answering questions about which channels exist.
list_customers
ChatGPTList the authenticated business's customers with channel and order counts. Supports search, channel filter, date range, sorting, and pagination.
list_orders
ChatGPTList the authenticated business's orders. Supports optional keyword search, status filter, date range, and pagination.
list_product_sync_events
ChatGPTList product sync events for the business. Filterable by event level (ERROR/WARNING/INFO), channel, and SKU.
list_products
ChatGPTList the authenticated business's products. Supports text search, status filters, channel filters, category filters, sorting, and pagination.
update_product
ChatGPTUpdate an existing product by its id. All fields are optional — only the ones provided are changed. Price, discount price, cost and status are per sales channel: set them through the channels array (one entry per channel), not as top-level fields. IMPORTANT: channels and variations are complete replacement snapshots, not partial patches. Before providing either field, call get_product, merge the requested edits into the current data, and include every existing channel or variation (including nested variations) with its current supported values. Never send only the matching or changed entries; omissions can remove entries or clear values. This writes to live sales channels, so it is a two-step confirm-then-apply operation: call it first WITHOUT confirmationToken to get a preview of exactly what will change (nothing is written), show that preview to the seller, then call it again with the SAME fields plus the returned confirmationToken to apply. The token expires and is bound to the previewed change, so it cannot be reused for a different update. At most 25 distinct products can be updated per user request; for larger bulk stock changes, direct the user to the Products page Excel menu, Update Quantities sheet.
