ThriveDesk

Connect ThriveDesk to Claude and work with your real tickets from the chat you already have open, search, draft, reply, tag, assign, and pull the numbers. Delight your customer from Claude! “What is still open in the Billing inbox from this week?” Searches conversations, narrowed to one inbox, open status, and this week. “Summarise ticket #2841 and draft a reply, but do not send it.” Reads the thread and saves a draft on the conversation for you to approve. “Tag every unassigned refund request with needs-finance and assign them to me.” Tags and assigns each one. Every change shows in the thread under your name. “How many conversations did each agent resolve last month?” Pulls per-agent resolution counts over the date range you named. “Which live chats are waiting right now? Accept the first one.” Lists chats in progress, then accepts one so you can reply from the same window.