get_price_estimate
ChatGPTUse this when the user wants to get a price estimate, quote, or cost for a home insurance in Spain. The user can insure different property types such as homes, apartments, flats, houses, condos, studios, lofts, or any residential property. Supports various usage types: renting (tenant/renter insurance), owner-occupied (primary residence), landlord (investment property), or second home. The user can get quotes by providing location (city, postal code, street address) and property size in square meters. Returns insurance pricing with monthly/yearly premium, coverage items included, and option to continue the quote on Tuio's website. Do NOT make up or guess any values - if any required information is missing, ask the customer first.
quote_auto_insurance
ChatGPTUse this when the user wants a car insurance quote from Tuio, or asks how much it would cost to insure their car, for a vehicle registered in Spain. The quote compares two third-party tiers: Terceros and Terceros Ampliado. This tool runs a multi-step flow. Each call returns the flow's current status, the data for that step, and a nextStep field describing what the following call contains.
search_faq
ChatGPTSearch for relevant FAQ answers using semantic similarity. Use this tool when customers ask questions that may be answered in our FAQ database. This tool uses AI-powered semantic search to find the most relevant answers, even if the question wording is different from the stored FAQs. Best for: - Natural language questions from customers - Finding relevant answers when exact topic is unknown - Complex or nuanced questions You can optionally filter by topic or adjust the number of results.
search_knowledge_base
ChatGPTSearch Tuio's knowledge base — FAQs plus the general insurance terms and conditions — using semantic search. Use this tool whenever a customer asks something Tuio's own documentation could answer: - General questions about Tuio, its products, and how they work - Coverage terms, limits, and conditions - Exclusions and exceptions - Claims procedures and requirements - What is or isn't covered under a policy It searches Tuio's PUBLIC documentation only; it has no access to the user's personal insurance data or their specific policy details. The knowledge base is written in Spanish, so query is the customer's question translated into Spanish (an English query matches almost nothing); Spanish insurance wording matches best, for example "water damage" -> "daños por agua", "tenant" -> "inquilino", "landlord/owner" -> "propietario", "claim" -> "siniestro", "deductible" -> "franquicia". The passages come back in Spanish. Search is semantic, so the phrasing does not need to match the documentation word for word.
search_terms
ChatGPTSearch Tuio's general insurance terms and conditions documents using semantic similarity. This searches our public terms and conditions - NOT the user's personal insurance data or policy details. Use this tool when customers with Tuio insurance ask questions about: - Coverage terms, limits, or conditions - Legal terms and policy language - Exclusions or exceptions - Claims procedures and requirements - What is or isn't covered under their policy Available documents: INQUILINO (tenant insurance), PROPIETARIOS (property owner insurance), HOGAR (homeowners insurance general conditions).
show_car_insurance_comparison
ChatGPTShow a side-by-side comparison of Tuio's two car insurance tiers for a quoted Spanish vehicle: Terceros (third-party liability, driver cover, roadside assistance and legal defence) and Terceros Ampliado (the same, plus glass, theft and fire). Each tier card shows the yearly premium in EUR and the covers included, and its button continues that exact quote on Tuio's site. The recommended tier is highlighted. If neither tier could be priced, the card says so instead of showing figures. This tool prices nothing itself. It displays the tiers the quote_auto_insurance flow has already priced for the vehicle's plate, from the data that flow returns with status "widget".
show_home_insurance_estimate
ChatGPTShow a Tuio home insurance price estimate for a Spanish residential property (house, apartment, flat, condo, studio or loft) under one of four usage types: renting (tenant/renter insurance), owner-occupied (primary residence), landlord (investment property let out) or second home. It prices the property with Tuio's home tariff from its address (street, city, 5-digit postal code), its size in square meters and the usage type, and records the quote with Tuio. The card shows the yearly and monthly premium, the property details, the covers included for that usage type and the optional "Paz Mental" add-on covers, with a button that continues the quote on Tuio's site. If an input is missing or malformed, it names that field instead of returning a price. A postal code outside Spain comes back as unsupported, since Tuio insures only in Spain.
