add_image
ChatGPTAdd an image the chatbot may show. The description is what the AI reads to decide when the image answers the question, so describe what it shows and when it helps.
Business & Operations
Overview
Asyntai puts an AI support agent on your website. It answers visitor questions from your own pages, documents and product data, in 36 languages, around the clock. This app gives you that whole product inside ChatGPT. Ask in plain language and it works on your own Asyntai account: - Conversations: read what visitors asked, see the questions your agent could not answer, and review the leads and support tickets it collected. - Knowledge: add a page by URL, paste text, start a crawl of your site, tag entries, and search what your agent already knows. - Instructions: read and rewrite the instructions that decide how your agent answers. - Live chat: take a conversation over from the agent, answer the visitor yourself, and hand it back. - Widget: change the greeting, the name, the colours, the languages and the other widget settings. - Products: list and add products, and connect a product feed so the agent answers with current data. - Automation: add webhooks, schedule the daily report, and read the audit log. Every change you make here is the same change as in the Asyntai dashboard, and it follows the same rules. The app only reaches the account you sign in with. You need an Asyntai account.
Tools
add_knowledge_text
ChatGPTAdd a titled block of text to one website's knowledge base. The chatbot can use it in answers as soon as this returns. Adds a new entry; it never replaces an existing one.
add_knowledge_url
ChatGPTFetch one web page and add its text to the knowledge base. Use this for a single page. To take in a whole site, use start_crawl instead.
add_product
ChatGPTAdd a product the chatbot can show as a card. Needs the Standard plan or higher.
add_webhook
ChatGPTRegister a URL to receive events, for example every new message. Returns a signing secret once; store it, because it is never shown again. Needs a paid plan.
ask_ai
ChatGPTAsk one website's chatbot a question and get the answer a real visitor would receive. Use this to test the bot. It spends one message from the account's monthly allowance, and it calls an external model provider.
create_website
ChatGPTAdd a new website (a new AI agent) to the account and return its embed code. Each plan allows a limited number of websites, and this refuses once that limit is reached. By default it also starts a crawl of the site to build the knowledge base.
delete_image
ChatGPTRemove one image so the chatbot stops showing it.
delete_knowledge_entry
ChatGPTPermanently delete one knowledge base entry and every passage built from it. The chatbot stops using that content immediately. This cannot be undone.
delete_product
ChatGPTRemove one product so the chatbot stops offering it.
delete_webhook
ChatGPTDelete one webhook. Events stop reaching that address at once.
get_account
ChatGPTGet the signed-in account's email, plan, and how many chat messages it has used against its monthly allowance.
get_ai_instructions
ChatGPTGet the instructions that shape how one website's chatbot answers: its role, tone and rules.
get_analytics
ChatGPTSummarise one website's chat activity over a period: conversations, messages, leads captured, escalations, and the countries visitors came from.
get_asyntai_doc
ChatGPTRead one page of Asyntai's documentation in full, given the url or slug from search_asyntai_docs, for example /documentation/mcp/ or just mcp.
get_conversation
ChatGPTRead the full message history of one conversation, in order, from its session id.
get_daily_report
ChatGPTSay whether the daily email summary is on for one website, and when the last one went out.
get_knowledge_entry
ChatGPTRead the stored text of one knowledge base entry. Works for the content you supplied: text, documents, spreadsheets, single pages and videos. A website crawl is listed but not exported, because the source is your own public site.
get_website
ChatGPTGet the full record for one website: its name, domain, platform, widget id and the embed code to paste into the site.
get_website_features
ChatGPTRead the plan-gated features for one website: Real-Time Data Feed and its Max tier, Product Cards, Dynamic Images, User Context, Link Parameters, Chat Retention, Chat Categories, Access Tags, Widget Pinning, Zero Retention, PII Redaction and the Output Classifier. Shows current values, which features the plan allows, and the plan each locked feature needs.
get_widget_settings
ChatGPTRead all appearance and behaviour settings for one website's chat widget: colours, greeting, position, auto-trigger, data collection, bookings and the rest. Also returns which settings this account's plan cannot change, and the plan each of those needs.
list_active_sessions
ChatGPTList the visitors currently in a chat: which page they are on, their country, how long they have been there, and whether a human has taken the conversation over. Needs the Standard plan or higher.
list_audit_log
ChatGPTRead the record of what changed on this account: who did it, when, and from where. Recorded on the Enterprise plan only.
list_booking_types
ChatGPTList the appointment types visitors can book, with length, price and how many spots each has. Bookings needs the Standard plan or higher.
list_conversations
ChatGPTList recent visitor conversations for one website, newest first, with the session id, message count and any email or phone the visitor gave.
list_crawls
ChatGPTList recent crawl jobs for one website with their status, how many pages they took, and why each one stopped.
list_embeds
ChatGPTList the third-party tools embedded in the chat, such as a booking calendar or a form. Embeds needs the Standard plan or higher.
list_images
ChatGPTList the images the chatbot may show a visitor, with the description that tells it when each one is relevant.
list_knowledge
ChatGPTList the sources in one website's knowledge base: uploaded text, documents, added pages and crawls.
list_knowledge_gaps
ChatGPTList the Knowledge Gaps Asyntai recorded: real visitor questions the chatbot could not answer. Use this to find what to fill in with add_knowledge_text. Needs the Standard plan or higher.
list_leads
ChatGPTList the email addresses and phone numbers visitors left in chat, newest first, with the page they were on.
list_plans
ChatGPTList every Asyntai plan with its price, monthly message allowance and the features it includes, alongside the plan this account is on. Use it to explain which plan includes a feature the account asks about.
list_products
ChatGPTList the products the chatbot can show as cards, with price and links. Product Cards needs the Standard plan or higher.
list_team_members
ChatGPTList the people who share this account, what each may reach, and how many seats the plan allows.
list_tickets
ChatGPTList support tickets raised from chat, with status, priority and the visitor's details. Needs the Standard plan or higher.
list_visitor_questions
ChatGPTList what visitors asked the chatbot in a period: the first questions of each conversation, without the chatbot's answers. Use this to find what customers ask about most: group the questions by meaning and give examples. Counts you make by grouping are estimates; say so. When Chat Categories is on, the result also carries exact chat counts per category. To read one conversation in full, use get_conversation.
list_webhooks
ChatGPTList the webhooks registered on this account. The signing secret is never returned; it is shown once, when the webhook is created.
list_websites
ChatGPTList the websites (AI agents) on this Asyntai account, with the id every other tool takes. Start here when the account may have more than one.
list_widget_translations
ChatGPTList the languages the chat widget has its own wording for, with the greeting and agent name used in each.
release_conversation
ChatGPTHand a taken-over conversation back to the AI, which answers the visitor again from the next message.
search_asyntai_docs
ChatGPTSearch Asyntai's own product documentation and get back the pages that match, with a short excerpt from each. Use this to find out how a feature works before changing anything, rather than guessing. This searches Asyntai's documentation, NOT the customer's own content: for that, use search_knowledge_base. Matching is by keyword, so if the results look wrong, search again using Asyntai's own feature names, for example data feed, widget pinning, access tags, AI instructions.
search_knowledge_base
ChatGPTSearch one website's knowledge base and return the passages the chatbot would retrieve for this question, with a relevance score. Use this to check what the chatbot knows about a topic. It does not generate an answer and does not use the message allowance.
send_agent_reply
ChatGPTSend a message, as a human agent, to a real visitor who is chatting right now. Take the conversation over first. The visitor sees this immediately, so show the user the exact wording and get their agreement before calling this.
set_access_tags
ChatGPTSwitch Access Tags on or off for one website. Turning it on creates the signing secret your server needs to sign visitor entitlements. Needs the Enterprise plan.
set_daily_report
ChatGPTTurn the daily email summary of chats on or off for one website. Needs the Standard plan or higher.
set_data_feed
ChatGPTPoint the chatbot at a product feed and index it. This fetches the feed, checks it really is a feed, clears whatever was indexed before, and rebuilds the index in the background. Send an empty url to remove the feed. Needs the Standard plan or higher.
set_data_feed_max
ChatGPTSame as set_data_feed, for the Max tier, which indexes a larger catalogue. Fetches, validates, clears the old index and rebuilds it in the background. Needs the Pro plan or higher.
set_knowledge_tags
ChatGPTRestrict who can retrieve one knowledge base entry. A visitor must present a matching tag, signed by your own server, before the chatbot will use the entry. Send an empty list to make it public again. Access Tags needs the Enterprise plan.
set_widget_pinning
ChatGPTFreeze the chat widget at its current version, so the site always serves the same copy with an integrity hash. Turning it on builds that snapshot and changes the embed code. Needs the Enterprise plan.
set_widget_translation
ChatGPTSet the chat widget's greeting, agent name and bubble text for one language. A visitor in that language sees this wording instead of the default.
start_crawl
ChatGPTCrawl a website and add its pages to the knowledge base. Runs in the background; check on it with list_crawls. Each plan caps the pages per crawl, and asking for more than the cap is refused.
take_over_conversation
ChatGPTStop the AI answering one conversation so a human can reply instead. The visitor is told a person has joined. Use send_agent_reply afterwards, and release_conversation when done. Needs the Standard plan or higher.
update_ai_instructions
ChatGPTReplace one website's AI instructions with new text. This overwrites the current instructions and changes how the live chatbot answers every visitor. Read them with get_ai_instructions first, and show the user what will change before calling this.
update_website_features
ChatGPTTurn website features on or off and set their values, for example the Real-Time Data Feed URL or the PII Redaction rules. Pass an object of field name to value; read them with get_website_features first. A feature the plan does not include is refused with the plan it needs. These change how the live chatbot behaves for every visitor.
update_widget_settings
ChatGPTChange one or more chat widget settings. Pass an object of setting name to new value; read them with get_widget_settings first. Changes are live for every visitor at once. Settings the plan does not include are refused with the plan they need, and nothing is written unless every value is valid.
Capabilities
Writes
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Links
App Stats
55
Tools
3
Prompts
ChatGPT
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ChatGPT
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