MCP App Store
by KeenEthics
backend-prod.feedbackrobot.com icon

backend-prod.feedbackrobot.com

By FeedbackRobot

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Overview

FeedbackRobot is a customer feedback and reputation management platform. Connecting it lets Claude work directly with your feedback data — no dashboard switching, no copy-pasting. What you can do: • Ask about your feedback — sentiment trends over time, response rates, resolution stats, or the full history of an individual customer. Search across responses and reviews in plain language. • Draft a survey from a sentence — describe what you want to ask and get back a live, shareable survey link. No form builder, no template hunting. • Manage your reputation — connect review sources from Google, Yelp, TripAdvisor, Booking and others by pasting a link. Unlike most tools, no separate developer account or OAuth setup with each platform is required; a public URL is enough. • Close the loop — trigger a resolution on negative feedback and send follow-ups to customers. 21 tools in total: 16 read-only, and 5 that write. Every tool is annotated so Claude knows which ones only read and which reach a real customer, and the write tools respect your plan's monthly action limits. Requires a FeedbackRobot account. Connecting creates one if you don't have it yet — you'll be asked to sign in and choose which workspace to connect.

Tools

connect_review_source

Claude

customer_conversation

Claude

customer_responses

Claude

customer_sentiment_trend

Claude

draft_survey

Claude

feedback_stats

Claude

get_response

Claude

get_review

Claude

list_resolutions

Claude

list_response_groups

Claude

list_review_sources

Claude

list_reviews

Claude

list_surveys

Claude

lookup_customer

Claude

resolution_rates

Claude

search_knowledge_base

Claude

search_responses

Claude

send_resolution_followup

Claude

send_survey

Claude

sentiment_distribution

Claude

trigger_resolution

Claude

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