acknowledge_incident
ChatGPTAcknowledge an incident: tell the team you are looking at it, which stops it from escalating further. Optional note is recorded on the timeline.
Overview
Connect your Oncallz account to check on-call coverage, inspect incidents, manage status-page updates and write post-mortems with follow-up action items. Record past outages with their actual start and end times, correct incident wording, and control outage visibility separately from incident details. Actions use your connected account’s existing organization and permissions. Status updates and public reports can affect live customer pages; notifications and publication should be requested explicitly. An Oncallz account is required. This plugin does not manage billing or monitoring-provider credentials.
Tools
comment_on_incident
ChatGPTAdd a comment to an incident timeline, visible to everyone on the team.
create_status_incident
ChatGPTCreate a status-page incident, including a historical outage. Publishes immediately subject to independent outage-status and incident-detail visibility switches. A resolved historical outage accepts actual started_at and resolved_at timestamps. Subscriber notifications default to off. This creates a new statement and does not deduplicate existing incidents.
edit_status_incident
ChatGPTCorrect an existing status-page incident: title, impact, actual outage times, visibility, affected components or wording of existing updates. Requires the current title and impact. Does not send notifications, add messages or change incident state.
get_incident
ChatGPTFull detail of one incident: status, who acknowledged/resolved it, the timeline (alerts, pages sent, comments, escalations), the raw alert payload, the AI analysis (summary, probable cause, suggested action) and related incidents.
get_on_call_calendar
ChatGPTOn-call shifts overlapping a date range of up to 92 days, split around overrides. Defaults to today.
get_post_mortem
ChatGPTThe post-mortem written for an incident: impact, timeline, root cause, resolution, publication state and action items. Returns not found when no post-mortem exists.
get_post_mortem_form
ChatGPTEditable post-mortem form data: existing document, generated draft, incident facts, allowed assignees, impact types and severities. Prefill only fills blank fields in an existing draft.
get_status
ChatGPTInternal operational health: ok, attention or critical, open incidents by severity and status, newest open incidents, current on-call coverage and active maintenance for administrators.
get_status_page
ChatGPTThe signed-in status-page console: overall status, component IDs and statuses, 90-day uptime, open statements including internal details, recent history and drafts awaiting review for authorized publishers.
get_status_statement
ChatGPTOne status-page incident in the signed-in console, with its update history, visibility switches, update UUIDs and any published incident report.
list_incidents
ChatGPTList incident summaries, newest first, 20 per page, with filters for status, team and ownership.
list_my_action_items
ChatGPTPost-mortem action items assigned to you that are not done yet, soonest due first, with the incident each came from.
list_owed_post_mortems
ChatGPTIncidents still owing an unpublished post-mortem, overdue first, across your teams. Includes owner, due date and draft status. Returns up to 25 incidents.
list_post_mortem_follow_ups
ChatGPTPost-incident work still owed across your teams: resolved incidents whose post-mortem was never published, and published ones with unfinished action items. The "what are we forgetting?" list.
list_post_mortems
ChatGPTBrowse the post-mortem archive visible to the connected account, newest outage first, 25 per page. Filters include draft/published state, public/internal visibility, outstanding action items and title.
list_teams
ChatGPTThe teams visible to the connected account, including their IDs. Administrators can see all teams in their workspace.
post_status_update
ChatGPTPost a new message to a status-page incident and change its state, including resolving or reopening it. The resolved_at timestamp sets the actual outage end; the message is posted at the current time. Subscriber notifications default to off.
publish_post_mortem
ChatGPTPublish the internal post-mortem to its team. Idempotent. This does not publish the customer-facing summary.
publish_post_mortem_publicly
ChatGPTPublish the customer-facing post-mortem summary at a public URL. Requires a nonempty public_summary.
reopen_incident
ChatGPTReopen a resolved incident. Does nothing if it is not resolved. Optional note is recorded on the timeline.
resolve_incident
ChatGPTResolve an incident: the problem is over. Optional note is recorded on the timeline.
save_post_mortem
ChatGPTCreate or edit an incident post-mortem, including timeline, impact, root cause, resolution, customer-facing summary and action items. Title and impact_type are required. Omitted fields and row lists are preserved. Existing row IDs update rows; new rows omit IDs. A supplied row ID with an empty title or description deletes that row. Saving does not publish a draft; editing an already public summary changes its public page.
toggle_action_item
ChatGPTTick a post-mortem action item off, or back on if it was already done. Allowed for its assignee and the incident's team leads.
unpublish_post_mortem_publicly
ChatGPTRemove the public customer-facing report while preserving the internal post-mortem and action items.
whoami
ChatGPTThe signed-in user: name, role, timezone, language and permitted management capabilities.
whos_on_call
ChatGPTWho is on call right now, one entry per active schedule, with the schedule, team and the person (overrides applied).
acknowledge_incident
Claudecomment_on_incident
Claudecreate_status_incident
Claudeedit_status_incident
Claudeget_incident
Claudeget_on_call_calendar
Claudeget_post_mortem
Claudeget_post_mortem_form
Claudeget_status
Claudeget_status_page
Claudeget_status_statement
Claudelist_incidents
Claudelist_my_action_items
Claudelist_owed_post_mortems
Claudelist_post_mortem_follow_ups
Claudelist_post_mortems
Claudelist_teams
Claudepost_status_update
Claudepublish_post_mortem
Claudepublish_post_mortem_publicly
Claudereopen_incident
Clauderesolve_incident
Claudesave_post_mortem
Claudetoggle_action_item
Claudeunpublish_post_mortem_publicly
Claudewhoami
Claudewhos_on_call
ClaudeCapabilities
Writes
Example Prompts
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