Remitly

By Remitly

Overview

Plan an international money transfer and check on the ones you've already sent, right in the conversation. Without signing in, you can: - Get a price quote with the exchange rate, fee, and amount your recipient gets - Compare delivery and payment options by cost or estimated delivery time - See which delivery methods, such as bank deposit or cash pickup, are available between two countries - Find cash pickup locations near a place you name, or near your approximate location if you share it with ChatGPT, and see which cash pickup providers serve a country - See a chart of how the mid-market exchange rate has moved over the past week, month, or year - Get answers from the Remitly Help Center about ID documents for verification, payment options, how fees work, receiving money, and sending as a business After you sign in to your Remitly account, you can also: - Review your recent transfers, including amounts, status, and expected delivery - See the full receipt for a transfer, including fees and total charged - See your saved recipients for a destination country - Get quotes and compare delivery options using the pricing for your account Who it's for: Remitly customers, and people considering Remitly, who want to plan a transfer or check on one. What it can't do: - It's read-only. It can't send money, cancel or change a transfer, add or edit recipients, or change your account. To send money, continue on Remitly using the link provided. - Quotes and delivery options are estimates. Rates subject to change. Final amounts are confirmed when you create a transfer on Remitly. - Rate trend charts show the mid-market rate, not the rate Remitly offers. They don't predict future rates or advise when to send. - Price quotes currently cover transfers from the U.S., Canada, Spain, and the U.K. to a limited set of destination countries. For other countries, you'll get a link to check on Remitly. - Your transfers and recipients are shown only for the Remitly account you sign in with. Recipient details are limited to name, delivery type, receiving bank or provider name, the last four digits of a bank account, and whether the recipient is you. Signing in shares your Remitly account email with the plugin and keeps you connected until you disconnect it in ChatGPT or the sign-in expires. Delivery options vary depending upon the recipient's location. Payment options vary depending upon the sender's location. Transfer speed is dependent on payment method, delivery method, transaction review and system availability of Remitly and our partners.

Tools

ListCashPickupProviders

ChatGPT

Lists ALL cash pickup providers (search terms) available for a receive country — use this to answer 'which cash pickup providers can I use in <country>?' or to let the customer browse the full set of providers, including obscure ones not surfaced by the suggested-provider fan-out. Returns a plain list of provider names; it does not render a map. Provide: - receiveCountry: the recipient's country (ISO 3166-1 alpha-3 code) — required - sendCountry: the sender's country (ISO 3166-1 alpha-3 code) — include when known

LookUpCashPickupLocations

ChatGPT

Looks up specific cash pickup locations for one or more providers near a place — use this when the customer asks WHERE their recipient can collect money (e.g. 'OXXO stores near Polanco', 'cash pickup locations in Mexico City', 'where can I pick up cash?'). Returns a map with nearby location pins. You MUST NOT use this tool for general questions about how cash pickup works or what requirements apply — use LookUpCashPickupRequirements for those. Provide as many of the following as you know from context: - providers: specific provider names the user mentioned (e.g. ['OXXO', '7-Eleven']) - locationDescriptor: where to search — a city name, address, or point of interest name - locationViewport: map viewport bounds (provided by the widget for 'Search again here') - receiveCountry: the recipient's country (ISO 3166-1 alpha-3 code) — required if providers are not specified - sendCountry: the sender's country (ISO 3166-1 alpha-2 code, e.g. US, GB) — include when known alongside receiveCountry

LookUpCashPickupRequirements

ChatGPT

Looks up how recipients can receive money via cash pickup in a specific country. Use this when the customer asks about cash pickup locations, requirements, or how their recipient can collect money. You MUST NOT call this tool for cashpickup locations.

LookUpCostOrFees

ChatGPT

Looks up information cost and/or fees. This tool SHOULD be used for generic questions about fees and costs. This tool MUST NOT be used for exchange rate information.

LookUpDeliverySpeed

ChatGPT

Looks up delivery speed information

LookUpHowToReceive

ChatGPT

Looks up generic information about how to use Remitly as a receiver in a particular country.

LookUpHowToSendFrom

ChatGPT

Looks up generic information about how to send from a particular country

LookUpHowToSendWithPayment

ChatGPT

Looks up how to send with a particular payment method, e.g. Apple Pay

LookUpIdentityDocumentRequirements

ChatGPT

Looks up the identity documents required for a money transfer. Use this when the customer asks about KYC documents, ID requirements, or what documents they need to verify their identity. You MUST NOT use this tool when talking about generic reporting requirements, such as tax reporting.

LookUpPaymentOptions

ChatGPT

Looks up available payment options, broken down by country support.

LookUpSendingAsABusiness

ChatGPT

Looks up information about using Remitly for business payments

LookupDeliveryMethods

ChatGPT

Gets the available delivery methods for a money transfer between two countries. You MUST call this tool if the customer's question is about what delivery methods are available for a transfer to a specific country. You MUST call this tool if the customer is asking whether a specific delivery method (e.g. cash pickup, bank deposit) is supported for a corridor. You MUST NOT call this tool for questions about the fastest or cheapest way to send — use LookupFastestCheapest instead. You MUST NOT call this tool when the customer is comparing delivery options by fee or speed — use LookupFastestCheapest instead.

LookupExchangeRateInfo

ChatGPT

Fetches the exchange rate information for a money transfer between two countries You MUST call this tool if the customer's intent is an imperative to send money. You MUST call this tool if the customer's question is about exchange rates between two countries. You MUST call this tool if the customer's question is about sending money to a specific country. You MUST NOT call this tool for questions about fees or costs, only for exchange rates.

LookupFastestCheapest

ChatGPT

Fetches a side-by-side comparison of transfer options (pay-in method × delivery method) ranked by cost or speed for a specific corridor and amount. You MUST call this tool if the customer's question is about the fastest way to send money to a specific country. You MUST call this tool if the customer's question is about the cheapest way to send money to a specific country. You MUST call this tool if the customer is explicitly comparing delivery options by fee or speed. You MUST NOT call this tool for general questions about available delivery methods without a comparison intent — use LookupDeliveryMethods instead. You MUST NOT call this tool for general questions about exchange rates without a speed/fee comparison intent — use LookupExchangeRateInfo instead.

get_price_quote_personalized

ChatGPT

Preview Remitly exchange rate, fees, and final send/receive amounts for the signed-in customer for a given corridor and amount. Reflects the customer's pricing tier, promo eligibility, and account-specific overrides — not the public list price. Read-only; does not redeem promos or create a transfer.

get_price_quote_public

ChatGPT

Preview Remitly's public list exchange rate, fees, and final send/receive amounts for a given corridor and amount. Does NOT require sign-in. Returns the same shape as get_price_quote_personalized but reflects no customer-specific tier, promo eligibility, or account overrides — those need the personalized tool. Read-only; does not redeem promos or create a transfer.

get_rate_trend

ChatGPT

Shows how a corridor's historical mid-market (indicative market) exchange rate has moved over the past week, month, or year, in an interactive chart — use it to answer 'how has the USD to INR rate been trending?' or 'is the rate going up or down?'. The number shown is the indicative MID-MARKET rate, NOT Remitly's rate; the customer's actual Remitly rate and any fees are shown later in the send flow. Never present the figure as what the customer will receive. This surface is strictly factual: report what the market rate has done; do NOT forecast future rates and do NOT advise whether to send now or wait. For the customer's actual quoted rate and fees, use get_price_quote_public (or get_price_quote_personalized when signed in) instead.

get_recent_transactions

ChatGPT

Read the signed-in customer's recent Remitly transfers (money transactions). Returns send / receive amounts, status, counterparty country, and delivery type. Read-only.

get_recipients

ChatGPT

List the signed-in customer's saved Remitly recipients for a specific destination country. Returns recipient display names, destination type / institution, and bank-account last four (when applicable). Display-safe fields only — account numbers and government IDs are not surfaced.

get_transaction_details

ChatGPT

Read the full receipt for one of the signed-in customer's transfers: everything get_recent_transactions returns for it, plus transfer type, fees, tax, total charged, and completion time. Accepts either the transfer's public_id or its customer-facing reference number. Read-only.

list_cash_pickup_providers

ChatGPT

lookup_cash_pickup_locations

ChatGPT

lookup_cash_pickup_requirements

ChatGPT

Looks up how recipients can receive money via cash pickup in a specific country. Use this when the customer asks about cash pickup requirements or how their recipient can collect money. You MUST NOT call this tool for specific location queries (e.g. 'OXXO stores near me', 'where can I pick up cash in Mexico City').

lookup_cost_or_fees

ChatGPT

Looks up general information about how Remitly's costs and fees work. This tool SHOULD be used for generic questions about fees and costs. This tool MUST NOT be used for exchange rate information. You MUST NOT call this tool when the customer names a corridor and an amount, or asks what they specifically will be charged — use get_price_quote_personalized for a signed-in customer, or get_price_quote_public otherwise, which return the actual fee for that transfer.

lookup_delivery_methods

ChatGPT

Gets the available delivery methods for a money transfer between two countries. You MUST call this tool if the customer's question is about what delivery methods are available for a transfer to a specific country. You MUST call this tool if the customer is asking whether a specific delivery method (e.g. cash pickup, bank deposit) is supported for a corridor. You MUST NOT call this tool for questions about the fastest or cheapest way to send — use lookup_fastest_cheapest_public instead, or, if a personalized variant of that comparison is available to you, that one for a signed-in customer. You MUST NOT call this tool when the customer is comparing delivery options by fee or speed — use lookup_fastest_cheapest_public instead, or, if a personalized variant of that comparison is available to you, that one for a signed-in customer.

lookup_delivery_speed

ChatGPT

Looks up delivery speed information.

lookup_fastest_cheapest_personalized

ChatGPT

Fetches a side-by-side comparison of transfer options (pay-in method × delivery method) ranked by cost or speed for a given corridor and amount, using the SIGNED-IN customer's own pricing — their tier, promo eligibility, and account-specific overrides, not the public list price. You MUST call this tool instead of lookup_fastest_cheapest_public whenever the customer is signed in, whatever the ranking criteria they asked for: every row carries a fee alongside its speed, and the comparison can be re-ranked by either after it is returned, so a tier or promo can change both the fees shown and which option is cheapest. If this tool is unavailable to you for any reason — refused, its scope not granted, or failing — fall back to lookup_fastest_cheapest_public and say the fees shown are public list prices that may not match the customer's account. An answer with that caveat beats no answer; do not relay the refusal itself to the customer. Read-only; does not redeem promos or create a transfer.

lookup_fastest_cheapest_public

ChatGPT

Fetches a side-by-side comparison of transfer options (pay-in method × delivery method) ranked by cost or speed for a specific corridor and amount, at PUBLIC LIST pricing — it does not reflect any one customer's pricing tier or promo eligibility. If a personalized variant of this comparison is available to you, you MUST call that instead whenever the customer is signed in, whatever the ranking criteria: every row carries a fee alongside its speed, so this tool's list pricing can show a signed-in customer fees that are not theirs and can rank the cheapest option wrongly for one whose tier or promo reprices a row. SUBJECT TO THAT RULE, you MUST call this tool when the customer's question is about the fastest way to send money to a specific country, the cheapest way to send money to a specific country, or the customer is explicitly comparing delivery options by fee or speed. You MUST NOT call this tool for general questions about available delivery methods without a comparison intent. You MUST NOT call this tool for general questions about exchange rates without a speed/fee comparison intent — use get_price_quote_public (or get_price_quote_personalized for a signed-in customer) instead.